Software for riding schools

The platform riding schools run their business on.

Impulsion is a software platform for riding schools and equestrian barns. We handle the business side of the barn — advertising, client messaging, lesson enrolment, scheduling and reporting — in one place. Barns connect their own Facebook Page, Instagram account and ad account, and we run their advertising and answer their enquiries from a single inbox.

Live and in use by riding schools across the United States.

What the platform does

Impulsion is a multi-tenant web application. Each riding school gets its own secure account, its own data, and its own connected marketing and messaging channels.

Advertising

We build, launch, monitor and optimise Facebook and Instagram advertising campaigns for each barn, using the ad account they connect to us.

Unified inbox

Messenger, Instagram direct messages, WhatsApp, SMS and email arrive in one inbox, so nobody has to watch five apps to answer a new rider.

Lead capture

Enquiries from Facebook and Instagram instant forms flow straight into the barn's account, with automatic follow-up so no enquiry goes cold.

Enrolment & scheduling

Intro lessons, lesson packages, memberships, agreements and payment — booked and managed inside the platform.

Curriculum & progress

A structured path of levels and milestones for every rider, so families can see real progress.

Reporting

Advertising spend, enquiries, bookings, revenue and retention in one dashboard the owner actually understands.

How a riding school gets set up

Four steps. The barn stays the owner of everything it connects, and can disconnect at any time.

The barn creates an Impulsion account

Each riding school gets its own secure workspace at app.impulsion.io, separate from every other barn on the platform.

They connect their Facebook Page, Instagram account and ad account

From Settings → Connections, the owner signs in with Facebook Login for Business and chooses exactly which Page, Instagram account and ad account to share with Impulsion. They never give us a password. Impulsion receives only the access the owner grants.

We run their advertising and answer their enquiries

Impulsion creates and optimises their campaigns through the Meta Marketing API, delivers the leads those campaigns generate into their account, and brings their Messenger, Instagram and WhatsApp conversations into one inbox where their team replies.

They see the results — and can disconnect whenever they want

Spend, enquiries, bookings and revenue appear in their dashboard. Disconnecting is one click in Settings → Connections, or from Facebook under Settings & Privacy → Apps and Websites.

How Impulsion works with Facebook and Instagram

Impulsion is a Meta Tech Provider. Riding schools connect their own Meta business assets to our platform so that we can run their advertising and handle their customer conversations on their behalf. Below is exactly what we ask for and exactly why we need it.

What we ask permission forWhy the barn's business needs it
pages_show_listSo the owner can see their Facebook Pages and choose which one to connect.
pages_read_engagementTo read the connected Page's basic information and activity so we can report on how their marketing is performing.
pages_manage_metadataTo subscribe the connected Page to our messaging webhook, so new Messenger conversations arrive in their Impulsion inbox.
pages_messagingTo receive Messenger messages sent to their Page and send their replies back, from inside the Impulsion inbox.
instagram_basicTo identify the Instagram professional account linked to their Facebook Page.
instagram_manage_messagesTo receive and reply to Instagram direct messages in the same inbox as everything else.
ads_managementTo create, edit, pause and optimise the advertising campaigns we run for the barn in the ad account they connected.
ads_readTo report spend, enquiries and results back to the owner in their dashboard.
leads_retrievalTo deliver the enquiries generated by their Facebook and Instagram instant-form ads into their Impulsion account for follow-up.
business_managementTo link the Page and ad account the owner selected to their Impulsion account, so the right barn's data goes to the right barn.
whatsapp_business_management
whatsapp_business_messaging
For barns that use WhatsApp, to receive and reply to WhatsApp Business messages in the same inbox.

Impulsion requests only what the service requires. A riding school that does not use WhatsApp is never asked for WhatsApp access, and a barn that only wants advertising is never asked for messaging access.

What we do with the data — and what we never do

Information we receive through Meta belongs to the riding school that connected it. We process it to provide the service they hired us for, and for nothing else.

  • We never sell or rent personal information, and we never share one barn's data with another.
  • Anyone can opt out inside the conversation. Replying STOP to a Messenger, Instagram, WhatsApp or SMS conversation immediately stops further messages. Replying START opts back in.
  • Messaging follows Meta's policies. We reply within the permitted customer-service window and do not send outside it.
  • Automated replies are drafted, not fired blindly. Where AI helps draft a response, a person at the barn approves it before it sends.
  • Disconnecting deletes the data. Disconnect in Settings → Connections, or remove Impulsion from Facebook → Settings & Privacy → Apps and Websites. We delete the associated data within 30 days.
  • Anyone can request deletion directly — see our Data Deletion Instructions, or email privacy@impulsion.io.

Full detail is in our Privacy & Data Policy and Terms of Service.

The business behind the platform

Impulsion.io is the website and brand of Impulsion Systems, Inc.

Legal entity

Impulsion Systems, Inc.
A Delaware C Corporation

Business address

15202 Carrs Mill Road
Woodbine, MD 21797
United States

General enquiries

hello@impulsion.io

Privacy & data requests

privacy@impulsion.io

Data protection contact

security@impulsion.io

Platform

app.impulsion.io